8 July 2025 Case study

Disposal of DIY waste in Pembrokeshire

Problem

Pembrokeshire County Council has consistently achieved some of the highest recycling rates in Wales. A key component of its waste management service includes six Recycling Centres (RCs), which are highly valued by residents. However, like many other local authorities in Wales and across the UK, the Council has faced financial pressures in recent years due to budgetary constraints on Council services.  

To address this challenge, the Council identified an opportunity to cover the costs associated with the capture and disposal of DIY waste through its RCs. The Council introduced a charge to residents disposing of this material stream through its RC network.  

This initiative, however, encountered a significant obstacle: the lack of weighbridges at each of the RCs, which made it difficult to accurately measure waste quantities for charging purposes. The Council therefore needed a solution that would implement a fair and efficient charging system while remaining practical and accessible. 

Solution  

Focusing on simplicity and transparency, Pembrokeshire County Council developed a straightforward and user-friendly system to charge for DIY waste disposal at its RCs without the need for weighbridges. Key steps in the implementation included:

  • Clear and accessible information: The Council’s website provides detailed information on chargeable waste, enabling residents to estimate costs before booking a visit. This ensures service users are well-informed and able to plan their trips effectively.
  • Effective RC booking system: Residents are required to book a slot prior to visiting their local RC. The booking process requires residents to specify if they’re bringing DIY waste and provides further guidance on what materials meet the criteria.
  • Three-tiered price system: To overcome the absence of weighbridges, the Council introduced a simple three-category pricing structure based on load size:
    • Small load: Suitable for small vans (such as Peugeot Partner or Citroen Berlingo vans), pick-up vans, or single-axle trailers.
    • Medium load: Designed for transit-sized vans or double-axle trailers.
    • Large load: Applicable to larger vehicles, such as Luton vans.

The price for each tier is reviewed annually and approved by the Council’s Cabinet prior to any changes.  

  • Convenient payment options: Payments are collected at the point of disposal, with residents able to pay by card, offering a hassle-free transaction process. No cash is accepted at the RCs. 

Impact

Pembrokeshire County Council’s initiative has delivered notable benefits:

  • Operational efficiency: The absence of weighbridges has not hindered the implementation of the scheme, thanks to the classification system, which has proven efficient and reliable.
  • Transparent access: The clear pricing system has ensured residents understand the cost structure, promoting transparency.  
  • Enhanced public awareness: The initiative has increased awareness among residents about waste management costs and the importance of recycling, encouraging more responsible disposal practices.
  • Financial sustainability: By introducing charges for DIY waste disposal, the Council has successfully generated funds to cover the collection and disposal of DIY waste in RCs, helping to reduce budgetary pressures.  

The Council has demonstrated how a creative approach to overcoming logistical challenges can yield financial and operational success. This case highlights a model that other local authorities can learn from, offering a path forward in the face of budgetary constraints.