The Environment Act 2021 is ushering in a raft of new policies that will see local authorities across England make significant changes to the way they collect household waste.

Requirements such as the separate collection of food waste will mean that new services will be introduced, whilst the proposed ‘minimum service standards’ for the collection of household waste will entail changes to many existing services.

This comprehensive and easy to use guide sets out the steps that local authorities need to take in order to successfully plan for and implement a major service change. It covers the initial strategic assessment of options, the various tasks associated with service design, procurement of scheme infrastructure, communications and roll-out.

Where appropriate, the guide includes links to relevant WRAP resources that provide more detailed information, as well as the Implementation planning template found available further down on this page.

The guide is aimed at officers tasked with managing the overall delivery of a service change as well as officers who are responsible for delivering specific elements.

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  • WRAP Service Change Implementation Planning Guide.pdf

    PDF, 2.27 MB

  • Implementation Plan Template.xlsx

    XLSX, 40.76 KB